FAQ

Help Center

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FAQ description placeholder. This page is prepared for product questions, installation questions, ordering questions and after-sales support.

Product Questions

Help card description placeholder for product range, colour, material and application questions.

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Installation Support

Help card description placeholder for installation spacing, fixing clips, joists and accessories.

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Ordering & Samples

Help card description placeholder for samples, quotations, delivery and order support.

Questions

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What is the main difference between composite decking and traditional wood? +

FAQ answer placeholder. Composite decking is designed for low maintenance, stable outdoor performance and consistent appearance. This answer area can include product comparison details and buying advice.

Can I request colour samples before placing an order? +

FAQ answer placeholder. Customers can request sample pieces to compare colour, surface texture and product style before making a final decision.

Which product range is suitable for balcony or garden projects? +

FAQ answer placeholder. Product recommendations can depend on project usage, substructure, colour preference and installation environment.

What spacing should be reserved during installation? +

FAQ answer placeholder. Installation spacing depends on product length, temperature changes, drainage and project requirements. This section can be replaced with your detailed installation guide.

Do I need special clips or accessories? +

FAQ answer placeholder. Hidden clips, joists, trims and other accessories can help create a cleaner installation finish and more stable structure.

Can the products be installed by homeowners? +

FAQ answer placeholder. Some simple projects may be suitable for experienced DIY users, while larger projects should be handled by installers.

How can I get a quotation for my project? +

FAQ answer placeholder. Customers can send project dimensions, product preferences, colour choices and delivery requirements for a quotation.

How long does sample or product delivery usually take? +

FAQ answer placeholder. Delivery time can vary based on region, stock, product type and shipping method. Replace this with your real policy later.

How should the product be cleaned and maintained? +

FAQ answer placeholder. Regular cleaning with water and mild soap is often suitable for general maintenance. Avoid sharp tools and harsh chemicals.

What should I do if I need after-sales support? +

FAQ answer placeholder. Customers can provide order details, photos, project information and issue descriptions to receive support.

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Still have questions?

CTA description placeholder. Guide users to send project details, request samples or contact your team for support.

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